Your terminal has seen her card nine times.It still doesn't know Anna.
hndrdfold does. It arrives as three parts that work as one: a badge at the till, a receipt on her phone, and a book that remembers her.
The House Key
The guest already has their phone in their hand. They just paid with it. That is the whole ask.
Contactless badges and docksINCL.
Coaster-sized, brass-numbered, no power at the badge. The dock holds the phone at reading angle so staff can point rather than explain.
Installation and POS connectionINCL.
We map your till points, connect OnlinePOS, walk the managers through it and leave the staff handbook behind.
The easiest way to collect customer data may be to stop making it feel like collecting customer data. A loyalty app asks for something. A House Key gives something, and remembers the visit on the way past.
The Live Receipt
The digital receiptsINCL.
Every line item plus VAT, the total and the order number, branded as your venue. Save it to PDF, email it, or send it to WhatsApp.
The offersINCL.
A customisable offer with its own code and expiry, confirmed by staff in front of them.
The loyalty programINCL.
Stamp cards, across the whole group. Cashback and multipass are not built yet and will be an add-on when they are.
The guest historyINCL.
Visits, spend, and how long since the last one, from the third visit on.
The wallet integrationsINCL.
The loyalty card kept in the wallet already on their phone. Google Wallet today. Apple needs a certificate nobody holds yet.
The social media linksINCL.
Whatever links you set, carried on every receipt the venue issues.
The reviewsINCL.
Your Google review link, in the minute after a good meal rather than three days later.
The surveysON ORDER
A short survey after the visit, asking guests what the recognition changed for them. It tells you whether being known is landing as welcome or as surveillance, which is the one thing a stamp count cannot tell you.
The history is withheld until the third visit on purpose. Two data points is not a history, and showing it tells a stranger you are counting.
The Guestbook
Your best kind of guest, and the reason the book exists. She is due about now, she drinks Burgundy, and you have permission to say so.
hndrdfold recognised 5.250 guests and turned €28.350 of that month into repeat revenue. That is what lets you answer, per guest:
An illustrative month, the same one the front page uses. Not a result we are promising.